Shipping & Delivery Policy
Last updated on Mar 31st 2023
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping – 5-10 business days – FREE delivery on ALL orders above ₹500
Express Shipping – 3-6 business days – For order value up to ₹500 – ₹75
For order value above ₹501 – ₹200
Delivery delays can occasionally occur.
Shipment to P.O. boxes
www.prismhandicrafts.com do not ship to PO box addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.prismhandicrafts.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
www.prismhandicrafts.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.
Shipping charges for your order will be calculated and displayed at checkout.
Standard delivery time for international orders after shipping are 5-12 business days.
Delivery delays can occasionally occur.